Terms of use

These Terms of Service (“Terms”) govern your use of the website and services provided by Alleppey Houseboat Club (“we,” “us,” or “our”) for houseboat bookings. By accessing or using our website, you agree to these Terms in full. If you do not agree with any part of these Terms, you should not use our website.

1. Acceptance of Terms By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any additional terms and conditions that may apply to specific features or services.
2. Houseboat Bookings Our website provides a platform for users to search, view, and book houseboats in Alleppey, Kerala. We act as an intermediary between users and houseboat owners or operators. We do not own, operate, or control any of the houseboats listed on our website. All bookings are made directly with the respective houseboat owners or operators.
3. User Responsibilities a. You must be at least 18 years old to use our website and book houseboats. b. You agree to provide accurate, complete, and up-to-date information during the booking process. c. You are responsible for ensuring that the houseboat you choose meets your specific requirements, including but not limited to size, amenities, and availability.
4. Booking Process a. When you submit a booking request through our website, it does not guarantee the availability or confirmation of the houseboat. The availability and confirmation are subject to the acceptance of the booking by the houseboat owner or operator. b. Once your booking is confirmed, you will receive a confirmation email containing the details of your reservation. It is your responsibility to review and verify the accuracy of the information provided in the confirmation email.
5. Payment and Cancellation a. Payment terms and cancellation policies may vary depending on the houseboat owner or operator. Please review the specific terms and conditions provided during the booking process. b. We may charge a service fee for facilitating the booking process. This fee will be clearly indicated during the booking process.
6. Modifications and Refunds a. Any modifications or changes to your booking, including date changes or cancellation requests, should be communicated directly with the houseboat owner or operator. b. Refunds, if applicable, are subject to the cancellation policies of the respective houseboat owner or operator.
7. Limitations of Liability a. We strive to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or availability of the information and we disclaim any liability for errors or omissions. b. We are not responsible for any loss, damage, or injury incurred as a result of your use of our website or services, including but not limited to booking cancellations, disputes between users and houseboat owners or operators, or any third-party services or products.
8. Intellectual Property All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Alleppey Houseboat Club or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
9. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Alleppey, Kerala.
10. Amendments We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility